Privacy Policy
This Privacy Policy describes how EKLab collects, uses, and protects your personal information.
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Company information (if applicable)
- Project requirements and specifications
- For retail customers: mailing address for order tracking purposes
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Communicate with you about your projects
- Process and fulfill orders
- Send you updates and marketing communications (with your consent)
3. Information Sharing
We may share your information with third parties in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights or property
- In connection with a merger, acquisition, or sale of all or a portion of our assets
4. Data Collection for Retail Services
For our retail services, we collect the following information solely for order tracking purposes:
- Client email address
- Client name
- Mailing address
This information is used exclusively for order processing, shipping, and customer service purposes. We do not share this information with third parties except as necessary to fulfill your order.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
7. Changes to This Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you an email notification).
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: 416-837-2344
- Address: 1908 15 Greenview Ave